Delivery Policy
Order Processing Times
All orders placed on our MonBabyCosy website are prepared and shipped within 24 to 48 business hours (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email including a tracking link.
Delivery Times
Deliveries are generally made within 4 to 5 business days after shipping.
These times are estimates and may vary depending on seasonal activity or transport conditions.
Shipping Costs
Shipping is 100% free, with no minimum purchase, for all orders placed on our website.
Order Tracking
A tracking number is sent to you by email as soon as your order ships. It allows you to track the status of your package at any time.
Free Returns
At MonBabyCosy, you have the right to change your mind.
- You have 30 days after receipt to request a return.
- Returns are free and easy to make.
- Items must be returned in perfect condition, unused and in their original packaging.
📧 For any return request: contact@monbabycosy.com
⚠️ Accuracy of the Delivery Address
Please ensure that the address provided when placing your order is accurate and complete.
MonBabyCosy cannot be held responsible for shipping errors due to an incorrect or incomplete address.
If the package is returned to our warehouse due to an address error, the customer will be responsible for any potential reshipping costs.