Delivery Policy
Order processing times
All orders placed on our monbabycosy website are prepared and shipped within 24 to 48 business hours (excluding weekends and public holidays).
Once your order has shipped, you will receive a confirmation email including a tracking link.
Delivery times
Deliveries are generally made within 4 to 5 working days after dispatch.
These times are given for information purposes only and may vary depending on periods of activity or transport conditions.
Delivery costs
Delivery is 100% free , with no minimum purchase, for all orders placed on our site.
Order tracking
A tracking number will be emailed to you upon shipment. This allows you to track the status of your package at any time.
Free returns
At monbabycosy , you have the right to change your mind.
- You have 30 days after receipt to request a return.
- Returns are free and easy to make.
- Items must be returned in perfect condition, unused and in their original packaging.
📧 For any return request: savmonbabycosy@gmail.com
⚠️ Accuracy of the delivery address
Please ensure that the address provided when ordering is correct and complete.
Monbabycosy cannot be held responsible for shipping errors due to an incorrect or incomplete address .
If the package is returned to our warehouse due to an incorrect address, the cost of any reshipment will be borne by the customer.